FAQ
Our effort is to ship the order at the earliest from our Stocks. However, in the case of a large order, we inform the customer what items and quantity can be shipped first from our stock and balance is shipped subsequently. The delivery schedule is intimated to the buyers and strictly adhered.
Our Quality Assurance System is certified to comply with ISO 13485:2016. The Free Sale Certificate, if required, can be sent.
Samples are available on request, generally at discounted prices. However, do check Customs regulation in your Country if import of Implants as Sample is permissible.
We accept payment in one of the following alternate modes:
- Full Advance Payment: You can send full payment as per our Proforma Invoice by Telegraphic or Wire transfer direct to our Bank account under intimation to us.
- Part Advance and Balance on Readiness of goods for dispatch: For larger orders, we request an advance of 30% value of the order. Balance payment is payable on the readiness of goods for shipment or against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.
- Letter of Credit: We accept payment by irrevocable Letter of Credit on sight for bulk orders. All Bank Changes as per the terms of Letter of Credit must be to the account of the buyer.
Please go to the download section of our website for Orthopedic PDF Catalog. If you require PDF catalog. Please send us your contact details, we will send you in 24 hours.
You can Contact Siora Surgicals Pvt. Ltd. by E-mail, Phone, Whatsapp (Detail information mentioned in “CONTACT” Page.
We request minimum orders to be of at least US$ 1000.
Unless specified otherwise in our proforma, US Dollars is the standard currency in which we quote all our prices. For enquiries within India, all prices are quoted in INR.
The normal mode of shipment is – “Air Freight”. However, on request of the customer, we also Quote Courier and by Sea. The shipping cost depends upon the size of shipment, destination, and Mode of dispatch.
Please feel free to contact us here for any queries/ clarifications. We will be pleased to respond promptly in a maximum of 1 working day time.